Thanks for shopping at www.maayakriya.com .
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return,
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
How to Return :
Write an email to email@example.com or you can use the whatsapp chat/call on +916362069800 by providing the below mandatory details :
Order Number :
Customer Name :
Shipping Address : Address from where the product needs to be picked.
Price of the Product that is being returned (in case multiple Jewellery has been purchased in one single order) :
*Amount would be credited back to the same account from which the Jewellery was purchased.*
How do I cancel an Order ?
Orders can be cancelled only within 24hrs from the time you have placed the order. To cancel an order please send us an email to Support@maayakriya.com or call/watsapp to +916362069800 with your order number.
We do not accept returns or exchanges for International Orders that have been shipped to International addresses as the shipping costs are expensive.
The only exception being if you receive a damaged piece of Jewellery. WE take atmost care in packing our products safely, yet if the Jewellery arrives damaged, please email/watsapp us the photo of the damaged product within 48 hrs of receiving your order and we will address the issue.
Custom Made Products :
We will not accept Return/Exchange for custom made products that have been altered in any way.
All Returns are subject to discretion of Maayakriya, however we always put the customer first.
Domestic (within India) : 4 Working Days and Free Shipping .
International (outside India) : 8 to 10 Working Days and Free Shipping above Rs 25,000 Cart Value.
Shipping costs for Returns : You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund / return policy.
If you have any questions on how to return your item to us, contact us.Email id : firstname.lastname@example.org
Contact Number : +91- 6362069800
Postal Address : MAAYAKRIYA C/O PALLAVI JEWELLERS
#86 Jayanthi Building , Avenue Road Bangalore - 560002